Job Description


Job title: Director of Underwriting
Reports to: VP of Underwriting and Risk
Location: Hicksville, NY

The Director of Merchant Acquiring Underwriting’s primary function is to oversee the daily activities and processes of the Merchant Acquiring underwriting team, updating procedures and training of staff as they relate to BSA, AML, KYC and other regulatory and industry required programs.  They must manage and maintain relationships with partners, sponsor banks and internal and external oversight groups. 

Job Responsibilities:
  • Manage the Underwriting team to ensure all SLA’s are met.
  • Drive operational excellence and develop staff to help identify potential risks before a loss occurrence.
  • Develop and continuously improve policies, procedures and controls for mitigating financial and repetitional risk.
  • Partner with teams across the company to standardize underwriting methodologies when possible.
  • Work with the IT team to address any system issues and develop new processes to improve department workflow.
  • Follow directives from senior and executive management to mitigate risks that arise from processing for a diverse and ever-growing set of industries. 
  • Identify, evaluate, and integrate new data sources and capabilities into decision-making.
  • Maintain an effective control environment and respond to operational breakdowns with reason and discipline.
  • Effectively communicate potential shifts in future operating environments and the risks associated with those shifts, while providing strategies to successful mitigate said risks.
  • Work with internal team members, external auditors and sponsor banks to ensure full compliance with regulatory requirements. 
  • Work with senior and executive management to identify and exploit desirable high-risk industries, while developing new monitoring and underwriting standards to successfully mitigate the risk of those industries.
  • Negotiate merchant reserve requirements when necessary.
  • Act as primary escalation point for all underwriting issues.

Job Skills & Qualifications Required Experience:
  • Bachelor’s degree in Risk, Finance or Accounting.
  • Minimum 5 years of management experience in Risk, Finance, Underwriting or credit analysis.
  • Having 5 years of experience in managing a Merchant Acquiring Underwriting group.
  • Proficient in Microsoft suite of products.
  • Ability to collect and analyze credit information.
  • Strong creative problem-solving skills.
  • Understanding of all merchant acquiring underwriting regulations. 
  • Strong project management skills.

Preferred Experience:
  • Strong decision maker.
  • Strong negotiating skills.
  • Excellent team motivation skills. 

Compensation & Benefits:

  • Highly-Competitive Salary
  • Medical, Dental & Vision
  • 401k Match
  • PTO: Unlimited after year 1 (3 weeks to start)
  • Education Expense Reimbursement 
  • Gym Membership Reimbursement

Application Instructions

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