Job Description

Job Title: Lead Application Solutions Engineer

Reports to: Application Solutions Engineer Manager

Location: Remote



SUMMARY:

To support our rapid growth, we are seeking talented, motivated leaders to join our application solutions team who will be part of a dynamic global team delivering and supporting our technology infrastructure to meet the growth needs of the business. As an Application Solutions Team Leader, you will collaborate with the Engineering and Development teams to ensure the designed product and service is fully operational with streamlined process and procedures for ongoing support and maintenance. You will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders. Team leads will ensure process adherence and focus on delivering Quality output. You will manage the complete shift and make sure the team is able to complete each activity within SLA. To be successful, you must be an excellent team player and self-motivated person who can carry out duties with minimal supervision. Also you have to create a super motivated team with good bonding in between members.


JOB FUNCTIONS & DUTIES:

  • Lead a team and run shift (TBD).
  • Train new team members.
  • Work in production support shifts and off-hour production emergencies (TBD).
  • Monitoring the production environment and ensuring smooth functioning.
  • Develop complex queries for analysis, monitoring and report generation.
  • Analyzing, identifying root cause and resolving technical problems by understanding business operations, product features and technical solutions.
  • Automating scheduled production processes.
  • Testing and controlling the changes applied to the test and production Environment.
  • Documenting of all processes, as appropriate.
  • Perform level of effort estimates for assigned tasks and change orders.
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
  • This role will require evening support and holiday time, but employees are made aware of their schedule weeks in advance. 


MINIMUM REQUIREMENTS: 

  • Minimum of Bachelor’s degree (B.S.) or equivalent from four-year College or technical school; or three to six years related experience; or equivalent combination of education and experience. 
  • Basic understanding of MySQL/SQL Server/Oracle database (scripting/administration).
  • Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals
  • Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.


PREFERRED REQUIREMENTS: 

  • Ability to balance team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
  • Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Strong desire to grow his/her career in the technology space.



Compensation & Benefits:

  • Highly-Competitive Salary
  • Bonus Eligible
  • Medical, Dental & Vision
  • Unlimited PTO after year 1 (3 weeks to start)
  • 401k match
  • Education Expense Reimbursement 
  • Gym Membership Reimbursement

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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