Job Description

Job Title: Manager Rent Payment Operations

Job Type: Full time-Non Exempt


Summary:

Responsible for day to day operation of Rent Payment platform. 


Job Functions & Duties:

  • Duties include daily monitoring and reconciliation of bounce backs and ensure they are worked daily. 
  • Responsible for daily monitoring of chargebacks and ensuring they are worked daily. 
  • Responsible for monthly processing of billing files and will work closely with database administrators and developers to insure files are processed and correct. 
  • Provide assistance to agent partners on inquiries and facilitate communication for agent partners with other operational teams to resolve critical matters.
  • Must be able to complete tasks and duties within designated SLA’s.


Minimum Requirements:

  • 2-4 year College Degree
  • 4 or more years of work experience in the related field


Preferred Requirements:

  • Excellent management, communication, interpersonal, organizational and leadership skills.
  • Ability to communicate effectively both written and verbal.
  • Excellent organizational skills.
  • Ability to work in a fast paced environment.
  • Industry knowledge.
  • Identifies and resolves problems in a timely manner; able to handle a situation under pressure and find a solution; uses reason even when dealing with emotional topics.


Benefits & Perks:

  • Highly-competitive salary
  • Medical, Dental & Vision
  • PTO
  • 401k match
  • Continuing education assistance
  • Gym membership reimbursement

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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