Job Description

Job Title: Payment Manager

Reports to: VP, Supplier Enrollment

Location: Alpharetta, GA



SUMMARY:

The payment manager is responsible for leading a team of direct reports in processing payments on behalf of high-value clients through a major financial institution. Accuracy and unparalleled integrity are paramount in this role.  



JOB FUNCTIONS & DUTIES:

  • Routinely monitor payment activity for accuracy and fraud/risk factors.
  • Achieve performance goals by successfully managing a team of 10 - 15 direct reports.
  • Oversee, coach, and manage performance and activity. 
  • Create/update policies and procedures to ensure customers receive unparalleled service & mitigate risks.
  • Create & implement methods to drive improvements to operational & productivity goals through performance recognition. 
  • Ensure developmental areas are addressed in a timely and ethical manner.
  • Provide program support if/as needed to ensure deadlines are met. 
  • Serve as the main point of contact for employee questions/escalations.
  • Train new team members. 
  • Interact with customers and partners, as needed. 
  • Create and maintain management reporting. 



MINIMUM REQUIREMENTS:

  • Ability to maintain confidentiality and integrity. There is a zero-tolerance policy for unethical/fraudulent behavior. 
  • Must be able to self-manage and demonstrate an uncompromised work ethic.
  • Manage direct reports.
  • Excellent time management skills.


PREFERRED REQUIREMENTS:

  • Adapt to and work in a fast-paced environment.
  • Ability to enhance the business through innovative thinking and problem-solving. 
  • Demonstrate and adhere to Core Company Values.

COMPENSATION & BENEFITS:

  • Highly-competitive salary
  • Medical, Dental & Vision
  • PTO
  • 401k match
  • Bonus structure
  • Continuing education programs
  • Gym membership reimbursement


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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