Job Description

Job Title: Product Manager
Reports to: VP of Product Management
Location: Alpharetta


Summary:

We are looking for an experienced professional to join our organization who will be the leader and evangelist in crafting exceptional customer experience. You must have a passion to build outstanding software products and enjoy solving challenging problems. You should have worked in product management teams using agile/ scrum methodologies and be able to show that you have put out software product releases to production with a strong customer base.


RESPONSIBILITIES:

Your responsibilities include but are not limited to:

  • Business Stakeholder & Roadmap management:

    • Help deliver the product roadmap by means of managing business requests and 

      creating detailed functional product requirements for the Payments products that power our features.
    • Engage proactively with business stakeholders to gather requirements, provide 

      roadmap status updates and product release statuses, conduct webinars, negotiate feature prioritization requests and provide a high level of visibility into the product roadmap and release delivery cycles.

  • Product & Sprint Management:

    • Work with a global set up of PMs, tech writers, UI designers, Engineering and QA 

      teams to help create functional specifications, define solutions and ultimately shape and deliver products in a predictable, timely manner.
    • Be the subject matter expert on your products, work closely with internal and 

      business stakeholders to hit product roadmap goals while managing multiple priorities and production issues and ensuring they are dealt with in a timely fashion along with product sprint execution.
    • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction. Working with design, product marketing, and engineering teams across the organization to bring the vision to fruition in ways that are long-lasting, cloud scalable, and reflect a deep sensitivity to customer needs.

          Process & Team Management:

    • Manage product lifecycle from end to end - including requirements, user experience, 

      product and operations roadmap, go-to-market strategy, product release communication and coordination and launch across multiple domains and/or products.
    • Ensure you adhere to well-established processes and procedures.


QUALIFICATIONS:

  • Experience in the merchant acquiring / credit card processing industry, preferred (4 or more years).
  • Possess an innate sense for workable collaboration models, an ability to work effectively in a geographically distributed environment, and to work constructively with developers, QA, 

    Product managers and Management towards a common goal.
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional 

    software. Experience working with SaaS products, Java stacks, and REST APIs.
  • Able to multitask, prioritize, and manage time efficiently.
  • Excellent verbal and written communication skills & confident public speaking skills.
  • Able to analyze problems and strategize for creative solutions through critical thinking and 

    product innovation.
  • High motivation and desire to do whatever it takes to help the customer, the team and our company succeed. 

Compensation & Benefits:

  • Highly-Competitive Salary
  • Medical, Dental & Vision
  • 401k Match
  • PTO: Unlimited after year 1 (3 weeks to start)
  • Bonus Structure
  • Education Expense Reimbursement 
  • Gym Membership Reimbursement

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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