Job Description

Job Title: Product Readiness Manager

Reports to: Director, Product Strategy

Location: (Alpharetta or Hicksville)


Assist in Defining and driving strategic operational continuity and improvements across the PRTH MXM product set.

  • Collaborates with stakeholders to identify needs, priorities, implications of tradeoffs, to determine operational priorities for the MXM product. 
  • Manage the end-to-end business process for partner engagement and solution certification and approval.
  • Drives business processes through working sessions to assess gaps, roadblock, and bottlenecks in line with the defined business process methodology. 
  • Analyze difficult and/or complex issues and introduce new approaches to create a structured approach to introducing improvements. Conducts data analysis to assess operational performance and to identify improvement opportunities.

  • 2 years in product or relevant functional management (Client support, marketing or technology).
  • Customer-oriented mindset, knowledgeable in all client, customer and partner roles.
  • Ability to explain technical features/functions of PRTH products to internal staff and PRTH partners in a training role - either virtual or in person, diagnose process improvement opportunities and provide enhancement feedback based on process metrics. 

  • 3 or more years of work experience at PRTH or equivalent industry experience
  • Superior interpersonal and communication skills, including oral, written, and presentation skills.
  • Support the development of the product roadmap to define and support the product goals and strategies.
  • Knowledgeable on PRTH products and support the product team in driving the development of product features and functionality, leveraging the strong foundation of existing capabilities where appropriate.
  • Understand and able to research market trends, competition, and user requirements (primary and secondary research methods).
  • Collaborate with cross-functional internal PRTH teams e.g., regional teams, technology, client services, other PRTH product teams, risk, and other applicable groups) to define and execute a cohesive strategy related to a specific product or feature.
  • Works closely with manager and leadership to complete projects.

Compensation & Benefits:

  • Highly-competitive salary
  • Medical, Dental & Vision
  • Unlimited PTO after year 1
  • 401k Match
  • Education Expense Reimbursement
  • Gym Membership Reimbursement

Application Instructions

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