Job Description

Job title: Senior Implementation Manager

Reports to: Senior Director, Implementation

Location: Remote



SUMMARY:

In this role you will be expected to participate in the sales process to demo CPX functionality and review technical documentation, including API. You will work with clients using sandbox and often lead large cross functional teams across Priority and customer, esp. accounting and technology.


JOB FUNCTIONS & DUTIES:

  • Synergize CPX capabilities and customer requirements to maximize customer and supplier performance on CPX.
  • Implement customers through API and custom files.
  • Identify customer specific requirements and communicate to product and IT.


Board customers, inclusive of the following tasks:

  • Requirements gathering
  • Payment instruction Review
  • Configuration
  • Testing
  • Training
  • Transmission setup
  • Processor Setup (product IDs)
  • Reconciliation review
  • Go-live readiness and file monitoring
  • Sign-off
  • Transition to Account Management


MINIMUM REQUIREMENTS:

  • Excellent management, communication, interpersonal, organizational and leadership skills
  • Highly professional demeanor and appearance.
  • Knowledge of  Google / Microsoft suite of products required; background in files and APIs recommended.
  • Must be able to project manage multiple implementations at once.


PREFERRED REQUIREMENTS:

  • Must be able to resolve problems on a daily basis, handle conflict and make effective decisions under pressure.
  • Requires highly analytical skills with the ability to build rapport and trust with internal and external.
  • Must be able to receive and understand instructions, and carry out those instructions.


Compensation & Benefits:

  • Highly-competitive salary
  • Medical, Dental & Vision
  • Unlimited PTO after year 1
  • 401k Match
  • Education Expense Reimbursement
  • Gym Membership Reimbursement

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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