Job Description

Job Title: Supplier Enablement Partner (B2B Account Manager)
Reports to: Sales Development Manager (BIP)
Location: Alpharetta

SUMMARY
The Supplier Enablement channel partners with Organizations to make it simple for Suppliers/Merchants to migrate to B2B Card Payments.  These payment platforms allow Buyers to centralize multiple payment methods onto a single, secure online portal to streamline processes and improve visibility by gaining greater control over payments.

The Supplier Enablement Account Manager is responsible for driving Merchant acceptance of B2B Card Solutions on behalf of a major financial institution, as well as identifying and solving merchant issues that can undermine acceptance. The Account Manager will work directly with Clients to successfully implement, manage, maintain, and grow a portfolio of accounts.  This position will also participate in the broader B2B Card environment to help drive the changes necessary to improve acceptance of B2B Card Payments.


JOB FUNCTIONS & DUTIES:
  • Works with Buyer/FI to develop Sales and Implementation strategies.
  • Manages Buyer relationship, responsible for ensuring Buyer satisfaction.
  • Follow-up and monitor progress of Supplier/Merchant accounts across various sales channels.
  • Provide ad-hoc reporting to Buyers on progress of Supplier/Merchant activations.
  • Act as a liaison between various sales channels to resolve any questions or fill any date/information gaps.
  • Reports to management on progress towards business goals.
  • Communicates/interfaces regularly with Buyer/FIs.
  • Builds relationships with internal and external staff to ensure Buyer/FI expectations are being met.
  • Utilize inControl and other tools to solve merchant issues associated with B2B Card processing, leading the supplier support desk.
  • Identifies sales opportunities and assists Sales and Support teams with closing the sale.
  • Conduct post close activities by monitoring Supplier/Merchant performance to bridge any gaps between estimated volume, actual volume and Interchange differential.

MINIMUM REQUIREMENTS:
  • Minimum 4 Year degree from an accredited college or university.
  • Minimum of 2 Years sales experience in credit card processing/merchant acquiring, mortgage lending, insurance sales or recruiting.  Will consider other B2B experience with a proven track record of success
  • Minimum of 2 Years in relationship management.
  • Ability to work efficiently in a fast-paced environment, both in a team and individual setting.
  • Must have excellent written and verbal communication skills.


PREFERRED REQUIREMENTS:
  • Excellent customer service acumen and relationship building skills.
  • Excellent ability to articulate the value of all Products and Services.
  • Ability to Meet/Exceed individual and team goals as outlined by Leadership.
  • Maturity to work within and contribute to an expanding organization.
  • Excellent problem solving ability, with the ability to articulate the process improvements that might be necessary.
  • Advance level of expertise in Microsoft Office and Salesforce.

Compensation & Benefits:

  • Highly-competitive salary
  • Incentive Program
  • Medical, Dental & Vision
  • Unlimited PTO after year 1
  • 401k Match
  • Education Expense Reimbursement
  • Gym Membership Reimbursement

Application Instructions

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